Getting DNS_PROBE_FINISHED_NXDOMAIN error while trying to access websites on Google Chrome? As the name suggests this error is related to DNS server or configuration on your PC. The Domain Name System (DNS) lookup for a particular domain failed because the domain does not exist. This error can be frustrating because it prevents access to webpages on the Chrome browser. This article explores what is DNS, the reason behind dns probe finished nxdomain error and solutions to fix and restore internet access on your Windows 11 PC.
This error usually occurs when the DNS server cannot resolve the domain name.
- 1 Why I am getting dns probe finished nxdomain error?
What is DNS and How It works?
DNS stands for Domain Name System, Which translates (Resolve) Hostname to IP Address and IP Address Into Hostname. When you enter a domain name in your browser’s address bar, the DNS system translates that domain name to its IP address, which is the unique identifier of the server hosting the website.
For Ex When we type the Web Address (abc.com) The DNS service resolves this to IP address such as 126.96.36.199 etc (because Computer only understand numbers and we human being easily remember Hostnames And DNS service make it easier for us)
Why I am getting dns probe finished nxdomain error?
If due to some reason DNS service is unable to Resolve IP addresses or Hostnames, Google Chrome can’t fetch IP Addresses. As a result, Chrome can’t access the web page successfully and it shows this error DNS_PROBE_FINISHED_NXDOMAIN. Incorrect DNS settings, problems with Internet connection, or sometimes security software or firewall settings can block the DNS lookup process,
Flush DNS cache using “ipconfig /flushdns” and switch to Google DNS (188.8.131.52 and 184.108.40.206) or Cloudflare DNS (220.127.116.11 and 18.104.22.168) most probably fix the problem on windows 11.
Again you need to check and ensure the internet connection is stable or restart your router to refresh its settings and establish a new connection. In addition, disconnect VPN client (if configured on your computer.)
Restart DNS Client Service
The DNS Client Service is responsible for caching and resolving DNS queries on your Windows computer. And Restarting the DNS Client service ensures that any issues related to the DNS resolution process are resolved, allowing your computer to perform accurate DNS lookups.
To restart DNS Client Service in Windows 11:
- Press the Windows key + R type “services.msc” and press Enter to open the Services window.
- Scroll down and find the “DNS Client” service, Right-click on it and select “Restart” from the context menu.
- If the service not running, Double click on DNS client service to open properties, change the startup type automatic and start the service next to service status.
- Click Apply and ok to save changes, Close the Services window and check if the error is resolved.
Change DNS server address
The DNS (Domain Name System) server is responsible for translating domain names into their corresponding IP addresses, allowing your browser to connect to websites. And changing your DNS server address to a reliable and fast alternative, such as Google DNS or Cloudflare DNS, you can potentially resolve the DNS_PROBE_FINISHED_NXDOMAIN error on windows 11.
To change the DNS server address on Windows 11
- Press the Windows key + R, type ncpa.cpl and click ok,
- Right-click on your active network connection and select “Properties.”
- Select “Internet Protocol Version 4 (TCP/IPv4)” and click on “Properties.”
- In the Properties window, select “Use the following DNS server addresses.”
- Enter one of the following DNS server addresses
Google DNS: Preferred DNS server: 22.214.171.124, Alternate DNS server: 126.96.36.199
Cloudflare DNS: Preferred DNS server: 188.8.131.52, Alternate DNS server: 184.108.40.206
- Click “OK” to save the changes, Now open the command prompt as administrator and run ipconfig /flushdns
- Restart your computer and check if the error is resolved.
Disable Firewall and Antivirus
Antivirus programs often come with built-in firewalls or network monitoring features that can interfere with the DNS resolution process and cause conflicts.
Temporarily disable your firewall or antivirus software and check if the error persists. If the error disappears, adjust the settings of your security software to allow DNS lookup. Refer to the documentation or support website of your security software for instructions on how to disable it temporarily.
Once the third-party antivirus software is removed, open Google Chrome and check if the dns probe finished nxdomain error is resolved.
Update chrome browser
Outdated versions of Chrome can sometimes have compatibility issues or bugs that affect the browser’s ability to perform DNS lookups correctly. Updating to the latest version of Chrome ensures that you have the most recent bug fixes, security patches, and improvements, which can address DNS-related issues.
- Open the Google Chrome browser, and Click on the three-dot menu icon in the top-right corner
- From the dropdown menu, hover over “Help” and then click on “About Google Chrome.”
- Alternatively, you can type chrome://settings/help on address bar and press enter key.
- Chrome will automatically check for updates and start downloading them if available.
Clear Chrome’s DNS Cache
Google Chrome also maintains its own DNS cache to store previously resolved DNS records. However, if the cached information becomes outdated or corrupted, it can lead to DNS-related errors. Clearing the DNS cache in Chrome forces the browser to discard the stored DNS records and perform fresh DNS lookups for the websites you visit.
- Open the Google Chrome browser,
- Type chrome://net-internals/#dns in the address bar and press Enter
Click on the “Clear host cache” button, Once the cache is cleared, close and relaunch Chrome. Now Check if the DNS_PROBE_FINISHED_NXDOMAIN error is resolved.
The browser cache and cookies store temporary files and website data, including DNS information. Over time, these cached files and cookies can become corrupted or outdated, leading to various browsing issues, including DNS errors.
- Open Chrome browser and press Shift + Ctrl + Del key to open “Clear browsing data” dialog box.
- Select “All time” to clear the entire cache and all cookies. And ensure that the checkboxes for “Browsing history” and “Cookies and other site data” are selected.
- Finally Click on the “Clear data” button Once the cache and cookies are cleared, close and relaunch Chrome.
Reset Network Configuration Settings
The Winsock catalog contains a set of network protocols and settings that are used by Windows to establish network connections. If the catalog becomes corrupted or misconfigured, it can result in DNS errors and other network problems.
Let’s open the command prompt and run the following commands to reset network configuration settings include Windows Sockets (Winsock) catalog reset.
netsh winsock reset
netsh int ip set dns
After Completing these commands simply Restart windows to take Changes effectively. Now open Chrome Browser and open the web page check There is no more dns_probe_finished_nxdomain error.
Reset Chrome Settings
Over time, your Chrome browser settings can become misconfigured or corrupted, leading to various browsing issues, including DNS errors. Resetting Chrome settings can help eliminate any problematic settings and restore the browser to its original state.
Note – Reset chrome settings delete cookies and other temporary site data, your Bookmarks, history, and saved passwords won’t be affected
- Open Google Chrome, Click on the three-dot menu icon in the top-right corner and select “Settings.”
- Select Reset Settings on left, then click on Restore settings to their original defaults,
- In the Reset settings dialog box, click on “Reset settings” to confirm.
- Restart Google Chrome and check if the error is resolved.
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