Windows 10 Laptop not recognizing headphones? Here how to fix it

Windows 10 Audio sound not working, laptop not recognizing headphones after recent windows 10 upgrade? Here solutions help to fix and work it again.

Sometimes while plugging headphones to watch a movie, or listening to your favorite music on your computer, you may run into an issue like headphones not being recognized by Windows 10. Especially after the recent windows 10 22H2 update users report windows 10 laptops not recognizing headphones, and cannot hear anything even though the speaker is working fine.

I’m using Windows 10 on my computer, but can’t get any sound to come out the headphones for the life of me. I plug my headphones into the front 3.5 mm headphone jack, but that does nothing. I know for a fact it is not the headphones, as they work fine on my smartphone.

If you are also struggling with a similar issue, “computer not recognizing headphones” don’t worry, here we have solutions help to fix it out.

Headphones did not recognize windows 10

Before getting started to the troubleshooting part:

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  • Check and make sure your headphones are properly connected to your laptop
  • Plug your headphone into another port and see if it solves the problem.
  • Try your headphone on another device, to check and make sure the device is not fully itself.
  • Also, open the services console window using services.msc here check and make sure Windows audio and Windows audio endpoint builder service are on running state.

If you have installed the Realtek software, open the Realtek HD Audio Manager, and check the “Disable front panel jack detection” option, under connector settings in the right side panel. The headphones and other audio devices work without any problem.

Pro tip:

  • Right-click the volume icon on the bottom left of your screen, and select Sounds.
  • Click the Playback tab, and Check your device listed there,
  • If your headphones don’t show up as a listed device, right-click on the empty area and make sure Show Disabled Devices has a checkmark on it.

show disabled devices

Set headphone as a default playback device

Make sure that the headphone that you are using is set as default on the computer.

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  • Open Control Panel from the Start menu search.
  • Select Hardware and Sound then Click Sound.
  • Here Under Playback, right-click and select Show Disabled Devices.
  • From the list of headphones, right-click on your headphone device name.
  • Select Enable, Click Set as Default.
  • Finally, click Apply, Reconnect your headphones, and check if the issue is resolved.

Show Disabled Device

Run the Playing Audio troubleshooter

Windows has a built-in Playing Audio troubleshooter, that automatically detects and helps fix the problems prevent Windows audio sound working properly including the problem of the Computer not recognizing your headphone.

  • Open the Settings app using the keyboard shortcut Windows + I
  • Click on Update & security, then troubleshoot,
  • Click Playing Audio, and then Run the troubleshooter.
  • Click Next. Choose Headphones. Click Next afterward.
  • Click No, Do not open Audio Enhancements.
  • Click Playtest sounds.
  • If you didn’t hear a sound, click I didn’t hear anything.
  • This will prompt Windows to reinstall the audio driver.
  • Follow the instructions on the screen to continue troubleshooting.

playing audio troubleshooter

Uninstall and reinstall the Sound drivers

  1. Press Windows Key + X key and click Device Manager.
  2. Expand ‘Sound Video and Game Controllers.
  3. Right-click on the Sound device listed and click on ‘Uninstall’.
  4. Select the option to Delete driver software.
  5. Restart the computer after it’s uninstalled.
  6. Now download the drivers from the manufacturer’s website and install them.

Recommended on Dell forum:

  • Open the Device Manager using devmgmt.msc in the search box and hit Enter.
  • Expand the “Sound, video & game controllers” and right-click on “Realtek High Definition Audio”.
    Select the “Update Driver Software” option then Click on “Browse my computer for driver software”.
  • Click “Let me pick from a list of drivers on my computer”.
  • Put a check in the box “Show compatible hardware” if not already checked.
  • In the list of devices, click “High Definition Audio” (the native driver) and click “Next”.
  • On the Update Driver Warning box, click “Yes” (install the driver) and Restart the laptop.

install realtek audio driver

You will now switch to the native audio driver.

Note: Use “generic software device” if “High Definition Audio” isn’t listed.

Change the default sound format

Again sometimes If the default sound format isn’t correct, then you may encounter this Headphone not working issue. Here are quick steps to change the default sound format on your desktop:

  1. Open Control Panel, Click Hardware, and Sound.
  2. Select Sound, then Go to the Playback tab,
  3. Double-click on your default playback device.
  4. You’ll find a thick green mark next to it.
  5. Switch to the Advanced tab.
  6. On the drop-down menu, you can change the default sound format here.
  7. “Test” each time you change it, to see if you start hearing audio.

Change default sound format

Another possibility is that the Realtek HD Audio Manager isn’t configured correctly to play sound through your headphones. And Changing the settings may resolve the problem

  1. Open Realtek HD Audio Manager.
  2. Click the small folder icon in the upper-right corner.
  3. Tick the box next to Disable front panel jack detection.
  4. Click OK.

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