A number of Windows users report (Microsoft forum, Reddit forum) After recent windows 10 version 1809 upgrade USB keyboard and mouse stopped working on their system. Some others report keyboard and mouse not working after install windows 10 updates. There are various reasons that cause keyboard and mouse stop working, But the incompatible driver is the most common we found while performing troubleshooting on different systems.
Fix windows 10 keyboard and mouse not working
If your Keyboard or Mouse is not working in Windows 10 after a recent update/ upgrade. And performing system restart, disconnecting and reconnecting the mouse or keyboard can’t help. Here some solutions you may apply to fix and restore keyboard and mouse to working state.
Test the keyboard and mouse
First of all, try to connect the same keyboard and mouse with another computer to check and make sure keyboard & mouse devices are on working state. And there is no problem with keyboard and mouse itself. At same time You may also connect another keyboard or mouse to your computer and see if that works.
Also, Try to connect the keyboard & mouse on the Different USB port.
Start in windows in Clean Boot State to check and identify if any third party application or driver confliction causing keyboard and mouse stop working.
Note: If on clean boot keyboard mouse started working then you must uninstall recently install applications to check and identify which apps prevent keyboard and mouse working normally.
Run keyboard and mouse troubleshooter
Also Run the Build in Hardware and Device And keyboard troubleshooter, and first let windows to identify and fix the problem itself.
- Go to start menu.
- Open Settings.
- Select Update & Security.
- Select Troubleshoot from the left pane.
- For keyboard not working after update problem, select Keyboard from the troubleshooter list.
- For mouse not working after update problem, select hardware and devices.
- Click on Run the troubleshooter.
This will scan and fix problems with your computers keyboard settings, After complete the troubleshooting process restart windows and check on next login keyboard or mouse started working.
Allow the troubleshooter to run itself. If it’s able to detect the cause of the issue, apply the fix as instructed accordingly.
Adjust your keyboard settings
Windows has a setting, called Filter Keys, that allows you to control how it deals with accidental repeated keystrokes. A number of users report “Filter Keys” as working solution, help them to fix keyboard and mouse not working problem.
You Can check and “Turn off Filter Keys” From settings -> Ease of Access -> Keyboard And Ensure Filter Keys is OFF. Restart windows and check it helped.
Update your keyboard and mouse driver
Incompatible, corrupted keyboard and mouse driver is the most common reason behind this problem. Especially if the problem started after recent windows upgrade then there is chance installed keyboard mouse driver is not compatible with current windows version or its corrupted while upgrade process. which results keyboard and mouse stopped working.
If Applying above solutions didn’t fix the problem you must try to update or reinstall the keyboard and mouse driver which mostly fix the problem. You can Automatically update your mouse and keyboard from Device Manager. Go to start menu, search for Device Manager and open it. Expand Keyboards category. Right click on installed keyboard driver and then select Update driver. And follow on screen instructions.
For mouse, expand Mice and other pointing devices. If you cannot find your keyboard or mouse under the said categories, unplug and reconnect them and then select Action > Scan for hardware changes in the device manager.
Reinstall keyboard and mouse driver
Or visit keyboard or mouse manufacturer’s website and download the latest drivers for your keyboard or mouse. This is especially important for a high-end gaming keyboard, mouse and other peripherals such as those from Razer, SteelSeries, Logitech and Corsair. Then uninstall the currently installed driver from device manager and restart windows. On next login install the latest keyboard & mouse driver and check it worked.
Disable Fast Startup
Also Some users recommend Disabling Fast startup feature or Changing Power Management Settings help them to fix keyboard and mouse not working on windows 10
You Can also apply these options to check it may work for you. To Disable Fast startup open power options from control panel-> Choose what the power buttons do -> Change settings that are currently unavailable -> then Uncheck “Turn on fast startup” and click on Save changes.
To Changing Power Management Settings Open device manager -> expend keyboards -> double click on the installed driver to get its properties. Move to power management tab and uncheck option “Allow this device to wake the computer” Do the same for with mouse. (This solution especially helpful if keyboard and mouse not working after windows wakeup from sleep mode.)
Did these solutions help to fix “keyboard and mouse not working after windows 10”? Let us know on comments below Also Read How To Fix 100% Disk Usage on Windows 10 version 1809.