Sometimes while open the Microsoft Store to download one or more games or apps to your Windows 10 device, you might notice the Apps or Games install button greyed out. Several users report issues Microsoft store install button greyed out or the install button not working after recent Windows 10 update. There are many reasons, from a compatibility failure to failure with an update, an unexpected crash, problems with dependencies, and even an antivirus that may block an app from being downloaded or the install button greyed out on the Microsoft store. Here in this post, we have a few potential solutions to fix the Microsoft Store install button not working on Windows 10.
Microsoft Store install button greyed out
If this is the first time you have faced this problem, restart your PC probably helps if a temporary glitch causes the issue.
while in the Microsoft Store, click on your profile photo in the top right corner and then choose “Sign out” from the drop-down list. Once you’ve signed out, close the Microsoft Store and then reopen it. Sign back in and then try and download the app again.
Check the date and time zone are correct on your PC.
Temporarily disable the antivirus firewall and disconnect from the VPN (if configured on your PC)
Again check you have a working internet connection to download apps from the Microsoft Store.
Update windows 10
Microsoft regularly releases security updates with several bug fixes and security improvements. And install the latest Windows updates to fix the previous problems as well. Install the latest Windows updates following the steps below and check if it has the bug fix for the store app problem.
- Click on the start menu then settings,
- Go to settings, then Windows Update,
- Now hit the check for updates button to allow the download and install Windows updates from the Microsoft server.
- Once done, you need to restart your PC to apply them.
Reset Microsoft Store cache
Sometimes corrupted cache on the Microsoft Store may prevent the store app from opening or block download apps. Reset the cache for Microsoft Store clears the Windows Store cache and probably fixes the problem without changing account settings or deleting installed apps.
- Press the Windows + R keyboard shortcut to open run,
- Type WSReset.exe and click ok,
- Alternatively, in the Start search, type wsreset.exe.
- On the result which appears, right-click on wsreset.exe and select Run as administrator.
A command prompt window will open after which the Microsoft Store will open. Now search for any app or game and try to download the same.
Run Store app troubleshooter
Run the built-in Windows Store App troubleshooter that scans OS to figure out the causes that prevent the Microsoft store from working as expected and try to fix them itself.
- First of all, open the Start Menu and type troubleshoot.
- Cortana will display troubleshoot system settings underneath the Best match, select it.
- This will make the Troubleshoot settings page appear on the screen.
- So, on the right pane, locate and click Windows Store Apps.
- Run the troubleshooter button will be visible, click on it.
- The troubleshooter will open up, follow the guidelines on the wizard and complete the troubleshooting process.
Reset Microsoft Store from Apps & Features
Still need help, follow the steps below to reset the Microsoft Store app to its default settings. wsreset.exe only clears the store app cache but this is an advanced option that completely reset the app and makes it fresh new.
- On the keyboard, use Windows + I hotkey to open the settings app,
- Click on App then Apps & features,
- Next, on the right-hand side, scroll down and locate Microsoft Store, click on it,
- Click on the advanced options link under Microsoft Store,
- Here a new window opens with the reset button option,
- Click on the reset button and click again to confirm the reset process.
- Once done, restart your PC and again open the Microsoft Store try to download apps or games from there.
Reinstall Windows 10 Store
Reset the Microsoft store probably fix the problem. Still, If you wish to reinstall Windows 10 Store, you can also open an elevated PowerShell window, type the following command and hit Enter:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Once done, restart your PC and check if there are no more problems download apps from the Microsoft store.
DISM and System File Checker
Additionally, run the DISM and SFC utility that helps repair the Windows system image and restore missing corrupted system files with the correct one. That not only helps fix the problem but also optimize the system performance as well.
- Open the command prompt as administrator,
- Type command, DISM.exe /Online /Cleanup-image /Restorehealth, and press enter key,
- Let the scanning process complete 100% and after that run the command sfc /scannow
- This will scan the system for missing corrupted system files if found any the utility tries to restore them with the correct ones.
- Once the scanning process 100% completed, restart your PC.
Still need help make sure you are running the latest Windows 10 version 1909 on your PC.
Did these solutions help Fix the Install Button Greyed Out on Apps/Games in the Microsoft Store? Let us know in the comments below.
Also read:
- Check What Version of Windows 10 You Have installed on your computer/laptop.
- Did the Windows 10 Computer restart unexpectedly? Apply these solutions
- Microphone is not working after Windows 10 update.
- The official ways to Delay Windows 10 update installation (Home Edition)