Windows 11 23H2 Update Not Showing on Windows 10 (Solved)

windows 11 23H2 update not showing up on windows 10 device, it may be because your device is not compatible, not ready, or has some issues with Windows updates.

Windows 11 version 23H2 is the latest release from Microsoft with Copilot and other AI functions including Paint, Clipchamp, Snipping Tool, and Photos. This is a free upgrade for existing Windows 11 and compatible devices running Windows 10 v2004 and later. This means you can check for updates to get Windows 11 23H2 upgrade notification, but it’s not showing up for many. A few users report Windows 11 23H2 Update is Not Showing on Windows 10 devices. There are several possible reasons why you may not see the Windows 11 23H2 update on your Windows 10 device. It may be because of Windows 11 strict system requirements, third-party Software Conflicts, or your device running low on disk space that delays the upgrade notification. Here is what to do if the Windows 11 23H2 Update Not Showing on a Windows 10 computer.

If you can’t see the windows 11 23H2 update on windows 10 device, it may be because your device is not compatible, not ready, or has some issues with Windows updates.

Why Windows 11 Update Not Showing on Windows 10?

There are several possible reasons Why the Windows 11 Update Not Showing on Windows 10. It may be your device does not meet the minimum hardware requirements for Windows 11, such as having a compatible processor, enough memory, and a TPM 2.0 chip.

You may have not installed the latest updates for Windows 10, which are necessary to prepare your device for Windows 11.

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lack of free storage space on the C drive, Problems with your internet connection, your Windows Update settings, or outdated incompatible device drivers that prevent you from downloading and installing the update.

Your device may have some issues that prevent Windows updates. There may be some corrupt or missing files, services, or registry entries that interfere with the Windows Update process. You can try running the Windows Update troubleshooter or resetting the Windows Update components to fix these issues.

Check for System Requirements

One of the primary reasons why the Windows 11 23H2 update might not showing up on your Windows 10 system is compatibility issues. Windows 11 comes with specific hardware requirements, and not all Windows 10 devices may meet them. Ensure that your system meets the minimum requirements for Windows 11, including TPM 2.0 and Secure Boot.

  • Processor: 1GHz or faster with two or more cores on a compatible 64-bit processor or system on a chip (SoC)
  • RAM: at least 4GB
  • Storage: at least 64GB of available storage
  • Security: TPM version 2.0, UEFI firmware, Secure Boot capable
  • Graphics card: Compatible with DirectX 12 or later, with a WDDM 2.0 driver
  • Display: High definition (720p) display, 9″ or greater monitor, 8-bits per color channel

You can check if your PC is eligible for Windows 11 by using the PC Health Check app

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PC health check tool

Update Windows 10 to the Latest Version

Ensuring that your Windows 10 installation is up to date is crucial before attempting to upgrade to Windows 11. Microsoft often releases compatibility updates and fixes that pave the way for a smooth transition to a new OS.

  • Press Windows + I to launch the Settings app.
  • Select Update & Security, and check if there is a Resume Updates button on the right. If there’s one, click on it to start receiving updates.

 

Resume windows update

  • Your device now scans for available Windows updates that prepare Windows 10 for Windows 11 upgrade.

Restart your computer to apply the recent updates that bring the compatibility fix for Windows 11 upgrade. Make sure to save any open files to avoid data loss.

Again open settings -> update and security and check for updates, if an upgrade for Windows 11 is available.

windows 11 upgrade ready

Check for Software Conflicts

Certain third-party software may conflict with the update process and block the Windows 11 update from showing up. For example, some antivirus programs, VPN clients, or system optimization tools may block or interfere with Windows Update.

Temporarily disable or uninstall antivirus, security software, or any third-party optimization tools and check for the Windows 11 update again.

  • Open the Control Panel and navigate to Programs -> Programs and Features.
  • Identify potential conflicting programs and either disable or uninstall them.

To disable an app, you can go to its built-in Settings and turn on/off the required toggle or choose the appropriate response.

Again some users said that disconnecting the VPN help them resolve the issue. Now check if you are able to find and install Windows 11 from Windows Update.

Windows Update Troubleshooter

Another possible reason why the Windows 11 update does not show up is that there are some issues with Windows Update that prevent it from working properly. To fix these issues, you can run the update troubleshooter, which is a built-in tool that can diagnose and repair common problems with Windows Update.

The troubleshooter will scan your PC for any errors and try to fix them automatically.

  • Press Windows key + I to Open Settings
  • Go to Update & Security, Click on Troubleshoot then Additional Troubleshooters
  • Now select Windows Update and click on Run the troubleshooter to diagnose and fix issues preventing your PC from receiving the update for Windows 11.

Windows update troubleshooter

Running the Windows update troubleshooter identifies and fixes small bugs, misconfigured settings and other issues that might prevent Windows 11 OS upgrade.

After the troubleshooter is done running, reboot your computer and check if Windows 11 is now showing up in Windows Update.

Reset the Windows Update cache

Sometimes, the Windows Update cache may get corrupted and prevent you from getting the Windows 11 update. Reset Windows Update components will clear any temporary files that may interfere with Windows Update, it may also help you get the Windows 11 update in this case.

To reset the cache, you need to stop the Windows Update service, delete the cache files, and restart the service.

  • Press the Windows key + R, type services.msc and click ok, locate Windows update service, right-click on it select stop.

stop windows update service

  • Next press the Windows key + E to open File Explorer, and navigate C:\Windows\SoftwareDistribution.
  • Open the download folder and delete all files and folders there.
  • Press Ctrl + A to select all the files saved here, and hit the Del key to delete them.

Clear Windows Update Files

Note: Once you delete these files, Windows will automatically download fresh files from the Microsoft server so deleting this won’t harm your computer in any way. Restart your PC, Go to the Windows Update section in Settings, and check if you can now install Windows 11.

Reset Windows update cache is also helpful if the Windows 11 upgrade is stuck at 100% for hours without any progress.

It may be Your device is not ready for Windows 11 23H2. Microsoft is rolling out the update gradually, starting with devices that are most likely to have a smooth installation experience. If your device is not among the first batch of devices, you may have to wait for a few days or weeks until the update becomes available for you.

Use Official Windows 11 Installation tool

You can use the official Windows 11 Installation Assistant tool that you can download from Microsoft website and run on your PC. It will check if your PC is compatible with Windows 11 and then download and install the latest version of Windows 11, including the 23H2 update.

Download windows 11 installation assistant

Installation Assistant Downloading

Note that you should backup your important files before using this tool, as it may erase some of your data.

Also, you can use the Media Creation Tool that you can download from this website and run on your PC. It will let you create a bootable USB drive or DVD with the latest version of Windows 11, including the 23H2 update.

your USB flash drive is ready

You can then use this media to upgrade your PC or perform a clean installation of Windows 11.

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