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Solved : This device cannot start. (code 10) network adapter, realtek high definition audio or usb to serial

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Sometimes you may notice, Network adapter, Realtek high definition audio driver, or USB to serial adapter stopped working. And after performing several troubleshooting steps you may notice a “This device cannot start. (code 10)” under device driver properties on device manager. Now you have the question on your mind what about this code 10? Let’s understand This device cannot start. (code 10) error and how to fix the problem.

What is This device cannot start? (code 10)

This error occurs when the device manager is unable to start a hardware device such as a printer, sound, or USB device. The error code 10 is a common driver error. It indicates that the driver for the specific device is failing to load. The Code 10 error could apply to any hardware device in Device Manager, though most Code 10 errors appear on USB and audio devices. As this is a driver compatibility-related problem, Therefore you can easily fix the problem by focusing on device drivers. Such as by update, Rollback or Reinstall the specific device driver ( which causing Code 10 error.

Fix This device cannot start. (code 10)

If you are getting This device cannot start. (code 10) error while plugging a USB device then first make sure the USB device is not defective and connected properly. Also, try to connect the device with different USB ports available on your Desktop/Laptop. If possible plug this USB device into another computer to check and make sure whether it’s working properly or not.

Update Drivers in Device Manager

As discussed this problem is mostly related to the device drivers lets update the problematic device drivers to fix error 10 issues. If updating the drivers does not work you will need to move on to the next solution which involves completely uninstalling and reinstalling the Drivers.

  1. Press Windows + R, type devmgmt.msc, and ok to open Device Manager.
  2. Double-click the device that is causing the error (there will be a yellow triangle with an exclamation mark to the left of it)
  3. Right-click the specific device and select Properties
  4. Click on the Driver menu tab and select Update Driver
  5. Windows may ask for the path of the driver in which case you will need to either insert your Drivers disk (if you have it) or download the Drivers from the manufacturer’s website
  6. Restart your computer
  7. This solution did the job for you

Disable USB Suspend Settings

1. Open Power Options from Control Panel.
2. Click at Change plan settings.
3. Then select Change Advanced Power Settings.
4. At USB Settings set the USB selective suspend setting to Disabled. *
* Note: If you own the laptop set the USB Suspend to Disable to both “On Battery” & “Plugged in”.
5. Click OK to apply changes.
6. Restart your computer.

Disable USB Suspend Setting

Delete invalid or corrupted Registry entries

If all above solutions didn’t fix the problem then open registry editor by press windows + R, type regedit and ok. Frist backup registry database then navigate to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\GUID path

( Select the GUID as per your problematic device, for ex I am face problem with USB device then for me the GUID is 36fc9e60-c465-11cf-8056-444553540000  ) And the exact path for me is

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\36fc9e60-c465-11cf-8056-444553540000 

GUID Details 
 NoGUID DeviceClass
 14d36e965-e325-11ce-bfc1-08002be10318CD/DVD/Blu-ray drivesCDROM
 24d36e967-e325-11ce-bfc1-08002be10318Hard drivesDiskDrive
 24d36e968-e325-11ce-bfc1-08002be10318Video adaptersDisplay
34d36e969-e325-11ce-bfc1-08002be10318Floppy controllersFDC
 44d36e980-e325-11ce-bfc1-08002be10318Floppy drivesFloppyDisk
 54d36e96a-e325-11ce-bfc1-08002be10318Hard drive controllersHDC
 6745a17a0-74d3-11d0-b6fe-00a0c90f57daSome USB devicesHIDClass
 76bdd1fc1-810f-11d0-bec7-08002be2092fIEEE 1394 host controller1394
 86bdd1fc6-810f-11d0-bec7-08002be2092fCameras and scannersImage
 94d36e96b-e325-11ce-bfc1-08002be10318KeyboardsKeyboard
 104d36e96d-e325-11ce-bfc1-08002be10318ModemsModem
 114d36e96f-e325-11ce-bfc1-08002be10318Mice and pointing devicesMouse
 124d36e96c-e325-11ce-bfc1-08002be10318Audio and video devicesMedia
 134d36e972-e325-11ce-bfc1-08002be10318Network adaptersNet
 144d36e978-e325-11ce-bfc1-08002be10318Serial and parallel portsPorts
 154d36e97b-e325-11ce-bfc1-08002be10318SCSI and RAID controllersSCSIAdapter
 164d36e97d-e325-11ce-bfc1-08002be10318System buses, bridges, etc.System
 1736fc9e60-c465-11cf-8056-444553540000USB host controllers and hubsUSB

Note: For Different problematic Device GUID may be Different For Ex if you having a problem with an Audio device then the GUID is 4d36e96c-e325-11ce-bfc1-08002be10318 

Look at the right-pane and Delete (right-click > Deletethe following registry entries (values) if found:

  • UpperFilters
  • LowerFilters

Close Registry Editor and restart your computer, and check if your USB Device is working. For Better understand check bellow video, For registry, tweak check time 3.29 


Did these solutions help to fix “This device cannot start. (code 10) network adapter, Realtek high definition audio, or USB to serial devices” Let us know which option worked for you.

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